Reports / Reports

The Case for Impact Sourcing

Impact sourcing is a business process service delivery model that provides quality and cost at parity with traditional business process outsourcing (BPO) services, but with optimized enhancements, such as:

  • A qualified, trained, and untapped talent pool with skillsets aligned to match client needs,
  • Lower attrition rates and higher corresponding levels of employee engagement, and
  • Opportunities to fulfill corporate social responsibility and diversity objectives while operating within a traditional BPO framework.