The Case for Impact Sourcing
September 1, 2014
Impact sourcing is a business process service delivery model that provides quality and cost at parity with traditional business process outsourcing (BPO) services, but with optimized enhancements, such as:
- A qualified, trained, and untapped talent pool with skillsets aligned to match client needs,
- Lower attrition rates and higher corresponding levels of employee engagement, and
- Opportunities to fulfill corporate social responsibility and diversity objectives while operating within a traditional BPO framework.